All orders are processed and shipped within 2 working days upon receipt/verification of payment.
- Due to size and weight constraints, your order may be split into separate parcels.
- If your order includes backorder item(s), it will only be shipped once your backorder items arrive.
SHIPPING RATES AND DELIVERY LEAD TIME
Please take note that delivery lead times are just an estimate and they do not include internal order processing time of 1-2 working days.
Delivery fees are levied based on the total weight of your purchases. The total delivery fees will be calculated automatically upon checkout. Breakdown of the prevailing rates can also be found here.
|Zones||Up to 2kg||Up to 5kg||Delivery lead time||Tracking||Waived for purchases above*|
|Zone A||SGD 30||SGD 43||4-6 working days||√||SGD 50|
|Zone B||SGD 39||SGD 59||5-22 working days||√||-|
|Zone C||SGD 60||SGD 97||6-25 working days||√||-|
|Zone D||SGD 70||SGD 116||7-24 working days||√||-|
|Zone E||SGD 83||SGD 157||11-24 working days||√||-|
- Zone A: Malaysia
- Zone B: Rest of Southeast Asia, Hong Kong, Taiwan, Macau
- Zone C: Rest of Asia, Australia, New Zealand
- Zone D: Europe, USA Canada, Mexico
- Zone E: Rest of the world
* Free shipping is automatically given at check out page once the minimum spending on regular priced items is met.
Once your order has been dispatched, you may track your package with the tracking number which will be provided to you via email. You can also log in to your account to retrieve the tracking number.